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PostPosted: Mon Aug 20, 2007 1:23 pm 
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Joined: Mon Aug 20, 2007 1:20 pm
Posts: 10
Hey Guys, my Kurobox showed up today without a power cable.
How can I got about getting one but shouldn't this be included in the box? There was a cat5 cable and nothing else. My concern now is that its possibly a used/returned unit.


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PostPosted: Mon Aug 20, 2007 5:30 pm 
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Joined: Thu Aug 09, 2007 10:13 pm
Posts: 1
I received my kurobox pro a few weeks ago and had the same thing happen. I called the number on the packing slip (or invoice - I can't remember which) and they shipped me a power cord. I understand that some of the boxes in the first shipment from Japan to the States were missing power cords.

Until my replacement arrived, I used a cord from my Nikon camera's battery charger on the kurobox.


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PostPosted: Mon Aug 20, 2007 6:46 pm 
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Joined: Mon Aug 20, 2007 1:20 pm
Posts: 10
Thanks for the reply.

I send john@revogear.com an email, as stated in the howto contact us faq on the site in the mean time I had to go yank a cable for old laptop from work, I couldn't believe I didn't have any of those around the apt.


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PostPosted: Wed Aug 22, 2007 1:41 am 
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Joined: Thu Aug 09, 2007 8:07 pm
Posts: 7
Location: USA
Glad to see I'm not alone. I sent email to sales@revogear.com today. Hopefully this gets resolved quickly.


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PostPosted: Wed Aug 22, 2007 10:16 am 
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Joined: Mon Aug 20, 2007 1:20 pm
Posts: 10
Yep, ones in the mail for me. Seems a mix up at the packaging facility and a bunch got sent out with just cat5 cables.


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